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How do I sign in with Two-Factor Authentication?

Once you sign in with your credentials to the SALTO KS Web or Mobile app, you will be asked for a verification code, i.e. the second factor. Depending on the 2FA method you have enabled, you have to provide this code by using your authenticator app or checking messages for the verification code sent to you via SMS or Email. 

If SMS has been selected as your mode of authentication, the code is sent to the registered phone number. It is possible to “Resend” or “Log in with a recovery code”. When you choose ‘Resend’, a new code will be sent, and the old one will be invalidated. The recovery code may be used when a user doesn’t have their device within reach or cannot receive a text message. This code is one of the Recovery Codes given to the user in the 2FA registration process, which should be kept safely.

Once both factors are entered, the user is verified and gains access to the SALTO KS app. 

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